Effective Date: March 12, 2025
Eywa Holding Company LLC ("Eywa Ventures","Eywa,","Company ", "we", "us" or "our") respects your privacy and is committed to protecting it through this Privacy Policy. We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Notice describes how Eywa and its affiliates (collectively "Eywa") collect, use, disclose, safeguard and process your personal information through Eywa websites, products, services, and applications that reference this Privacy Policy (together "Eywa Services"). By using Eywa Services, you are consenting to the practices described in this Privacy Policy.
The types of information and the way Eywa collects them vary depending on your interaction with our websites or when you purchase our Services. We list below some situations in which we process your Personal Data in the context of your relationship with Eywa:
We receive and store any information you provide in relation to Eywa Services. You can choose not to provide certain information, but then you might not be able to take advantage of many of our Eywa Services.
Data that you choose to provide us through your interactions with our forms, landing pages, emails, when you interact with our materials, content and when you hire our services. This information allows us to target our activities to what you expect from us. Among these actions, we can highlight:
Information regarding interactions already carried out between you and Eywa, such as email messages, telephone contacts, aiming to make our service better and more efficient.
To enable our systems to recognize your browser or device and to provide and improve Eywa services, like many websites, we use cookies, tracking pixels, other identifiers, and similar technologies to track website activity and improve user experience.
This is information collected indirectly when you access our websites. A cookie is placed in your browser to identify how many times you have returned to our website, pages visited and time spent on our site, referring website URLs, browser type and version, device type, IP address used. This data is used to enable our marketing campaigns, if it is understood that, based on your activity on our website, you have the profile of a potential customer.
We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:
We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the Eywa Services.
We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with Eywa services.
We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
To send updates, newsletters, or promotional materials (with your consent). We use your personal information to communicate with you in relation to Eywa services via different channels (e.g., by phone, email, chat).
We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, Eywa, and others.
In certain cases, we collect and use your personal information to comply with laws.
Information about our customers is an important part of our business, and we are not in the business of selling our customers' personal information to others. We share customers' personal information only as described below and with subsidiaries Eywa Holding Company LLC controls that either are subject to this Privacy Policy or follow practices at least as protective as those described in this Privacy Policy. We do not sell, trade, or rent your personal information. However, we may share your information with:
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable measures to protect your Personal Information, we cannot guarantee its absolute security. We work to protect the security of your personal information during transmission by using encryption protocols and software. We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data. We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of customer personal information. Our security procedures mean that we may ask to verify your identity before we disclose personal information to you. It is important for you to protect against unauthorized access to your password and to your computers, devices, and applications. We recommend using a unique password for your Eywa account that is not used for other online accounts. Be sure to sign off when finished using a shared computer.
You may request any of these actions if you understand that the Personal Data provided by you is unnecessary, excessive or is being processed in a manner that does not comply with the law by Eywa.
You have the right to know which public and private entities Eywa shares your Personal Data with. If you have any questions or want more details, you have the right to request this information from us. Depending on the case, we may limit the information provided to you if the disclosure may violate Eywa's intellectual property or trade secrets.
For your safety, whenever you submit a request to exercise your rights, Eywa may request some additional information and/or documents so that we can verify your identity, seeking to prevent fraud. We do this to ensure everyone's safety and privacy. In some cases, Eywa may have legitimate reasons for not complying with a request to exercise rights. These situations include, for example, cases where the disclosure of specific information could violate Eywa's or third party's intellectual property rights or trade secrets, as well as cases where requests for data deletion cannot be fulfilled due to Eywa's obligation to retain data, whether to comply with legal or regulatory obligations or to enable Eywa or third parties to defend themselves in disputes of any nature. Furthermore, some requests may not be answered immediately, but Eywa is committed to responding to all requests within a reasonable timeframe and always in compliance with applicable legislation. If you have any questions about these issues or about how you can exercise your rights, feel free to contact us through the channel provided at the end of this Policy.
Personal Data is stored only for as long as necessary to fulfill the purposes for which it was collected, unless there is any other reason for its maintenance, such as compliance with any legal, regulatory, contractual obligations, among others permitted by law. If you use our products and services, download our content or interact with our platform, your information will be kept for as long as you maintain an active account or during your relationship with us.
Our website may contain links to third-party websites. Eywa Services may include third-party advertising and links to other websites and apps. Third-party advertising partners may collect information about you when you interact with their content, advertising, and services.
Our services are not intended for children under 18. Eywa does not sell products or services for purchase by children. We do not knowingly collect personal information from children under the age of 18.
We may update this Privacy Policy from time to time. We are always seeking to improve our services and the way we operate, and this Privacy Policy may be updated to reflect the improvements made. Therefore, we recommend that you visit this page periodically to be aware of any changes made.
If you have any questions as to how we collect and use your personal information, or you wish to request any action related to your rights to your data please contact us at privacy@eywa.ventures